Campus parking. Ready for fall.
Eastern Michigan University met its fall parking deadline with Zephire—bringing flexible permitting, real-time reporting, and a Passport integration to campus.
See the results
The results at a glance
- 321
- Self-registered permitsin the first week
- 4,186
- Permits registeredin the first month
- 5,500+
- Permits managed through Zephireat the time of reporting
Results reported by the EMU team. Each figure reflects the period and measure shown.
A semester deadline.
A full set of requirements.
With a fall semester expected to welcome more than 12,600 students, Eastern Michigan University needed a parking management solution in place quickly.
The system had to accommodate multiple permit types and varied parking durations, integrate with Passport, and give staff access to real-time reporting. The team also needed to get comfortable with the software in a short period of time.
was met.
“I was very pleased, even with the short notice that we gave your team, that the deadline was met.”
The tools to launch.
The flexibility to operate.
Zephire was installed quickly and integrated with Passport. The university gained the permitting, reporting, and self-service capabilities it needed to support daily parking administration.
Flexible permitting
Multiple permit types and varied parking durations supported EMU’s different campus parking needs.
Explore university permit planningPassport integration
Zephire and Passport were integrated to meet a required part of the university’s parking setup.
Explore Zephire integrationsReal-time reporting
Staff could access reports for departments across campus, with download options that included Excel.
Explore Zephire reportingParker self-service
Self-signup and account management helped streamline the process of assigning permits.
Explore parker self-serviceA smooth start,
even on a short timeline.
Meeting the deadline also meant helping the EMU team get started with the system. Valerie Lancaster described a smooth account setup process and software that was straightforward to learn, despite the limited preparation time.
“It was a smooth process setting up the accounts.”
“With just a short period of time that we had to learn, everything was pretty much self explanatory.”
Reports the team
can put to work.
For EMU, reporting needed to support requests from departments across campus. Access to the right information mattered, along with the ability to download it in a format staff could work with.
Dionne Hammes highlighted both the range of available reports and the flexibility to export data to Excel for further analysis.
“I have to run a lot of reports for different departments on campus and I have yet to not find what I need. I also like the many different options of downloading them. Weirdly enough it is rare to find a system in parking that downloads in Excel and lets me manipulate it.”
Beyond the launch
At the time of reporting, EMU was managing more than 5,500 permits through Zephire. Parker self-signup and account management streamlined the permit assignment process.
Bring simpler permit management to your campus.
Explore how Zephire can support your permitting, reporting, and parker self-service needs.
Customer results and quotations supplied by Eastern Michigan University. Student count reflects the fall semester described in this case study. Campus photograph: Eastern Michigan University.